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Contact Us

REGISTERED OFFICE

Smart Equity Brokers Pvt.Ltd.

F-88 West District Centre Shivaji Enclave

Rajouri Garden, Opp TDI Paragon Mall

New Delhi 110027

Tel. 011-45004400

Email: info@smartequity.in

Compliance Officer: Mr. Ashok Sharma

Tel: 011-45004411

Email Id: ashok.sharma@smartequity.in

Client Grievances Email: investorgrievances@smartequity.in


Investor Grievances Escalation Matrix
Details of Contact Person Address Contact No. Email ID Working Hours
Customer Care Mrs. Shashi F-88, West District Centre, Shivaji Enclave, Rajouri Garden, Opp. TDI Paragon Mall, New Delhi – 110027 011-45004412 accounts@smartequity.in Mon–Fri, 9:00 AM–6:00 PM
Head of Customer Care Mr. Devendra Kumar F-88, West District Centre, Shivaji Enclave, Rajouri Garden, Opp. TDI Paragon Mall, New Delhi – 110027 011-45004425 dev@smartequity.in Mon–Fri, 9:00 AM–6:00 PM
Compliance Officer Mr. Ashok Sharma F-88, West District Centre, Shivaji Enclave, Rajouri Garden, Opp. TDI Paragon Mall, New Delhi – 110027 011-45004411 ashok.sharma@smartequity.in Mon–Fri, 10:00 AM–6:00 PM
Chief Executive Officer (CEO) Mr. Sachit Khera F-88, West District Centre, Shivaji Enclave, Rajouri Garden, Opp. TDI Paragon Mall, New Delhi – 110027 011-45004440 sachitkhera@smartequity.in Mon–Fri, 10:00 AM–6:00 PM

📢 In the absence of a response, or if your complaint is not addressed to your satisfaction, you may lodge a complaint with SEBI or the respective Exchange through the following portals:

Working hours for escalation may vary per exchange. Please check respective portals for details.

Bank Details

Investors are requested to note that Smart Equity Brokers Pvt. Ltd. is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). Smart Equity Broker Pvt. Ltd. is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB accounts only for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by Stock Exchanges on their website under "Know/ Locate your Stock Broker."

Name of Bank Bank Account Number IFSC Branch
AXIS Bank 911020003744197 UTIB0000066 RAJOURI GARDEN NEW DELHI
Kotak Mahindra Bank 01722650000310 KKBK0000172 AMBADEEP, K.G.MARG. NEW DELHI
HDFC BANK 57500000732815 HDFC0000003 ASAF ALI ROAD, NEW DELHI

Mandatory Display

Annexure - B – Mandatory Display

i. Basic details of the Stock Broker such as registration number, registered address of Head Office and Branches if any:

Stock Broker Name Registration Number Registered Address Contact Number Email Id Branch
Smart Equity Brokers Pvt.Ltd. SEBI Reg. no.: INZ000177636, NSE :12782, BSE-3157, MCX- 31875, NSDL-IN303948 F-88, West District Center, Shivaji Encalve, Rajouri Garden, Opp.TDI Paragon Mall, New Delhi-110027 011-45004000 info@smartequity.in View Details

ii. Names of contact details of all Key Managerial Personnel (KMPs) including the Compliance Officer

S.No. Name Designation Phone Number Email Id
1 Arun Khera Director 011-45004440 ak@smartequity.in
2 Sachit Khera Director 011-45004440 sachitkhera@smartequity.in
3 Ashok Sharma Compliance Officer 011-45004411 ashok.sharma@smartequity.in
4 Raman Khera Director 011-45004440 info@smartequity.in

iii. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

a) Detailed write up on the procedure for opening an account along with Flowchart and video if any (optional).

Account opening procedure flowchart

b) Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged.


Complaint filing procedure flowchart

c) Detailed write up procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional).


Complaint status tracking flowchart

List of Authorised Persons (AP) cancelled by Members on Account of Disciplinary Reasons

S.NO Name Of AP Authorised Person Cancellation Details
Date Reason
- - - -